TakaraWorks

Terms of Service

Last updated: July 3, 2026

These Terms of Service (the "Terms") govern access to and use of the TakaraWorks platform — our websites, web application, and mobile application (together, the "Service") — provided by TakaraWorks LLC ("TakaraWorks," "we," "us").

By accessing or using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you are authorized to bind that organization, and "Customer" refers to that organization. If TakaraWorks and a Customer have signed a separate written agreement covering the Service (including an order form or a Data Processing Agreement), that agreement controls to the extent it conflicts with these Terms.

1. The Service

TakaraWorks provides an AI-powered platform for construction-monitoring professionals: analysis and data extraction from construction-finance documents, draw review workflows, site-photo and voice-note capture, validation, and report generation.

2. Accounts and eligibility

Access to the Service is by invitation only. Accounts are provisioned by a Customer administrator or by TakaraWorks. You must be at least 18 years old and must provide accurate account information. You are responsible for safeguarding your credentials and for all activity under your account; notify us promptly of any suspected unauthorized use.

3. Customer Content

"Customer Content" means documents, photos, voice recordings, transcripts, notes, emails, and any other material uploaded to or captured through the Service by or for a Customer, together with data and reports the Service derives from that material.

  • Ownership. As between the parties, the Customer owns Customer Content. These Terms do not transfer any ownership of Customer Content to TakaraWorks.
  • License to us. The Customer grants TakaraWorks a limited, non-exclusive license to host, process, transmit, and display Customer Content solely to provide and secure the Service, including processing by the AI infrastructure providers identified in our Privacy Policy. Our providers' API terms prohibit using Customer Content to train their models.
  • Responsibility. The Customer is responsible for Customer Content — including having the rights and permissions needed to upload it (for example, rights in third-party documents, and any consents required for photos or recordings captured on job sites).
  • Data protection. We process Customer Content as described in the Privacy Policy and, where executed, a Data Processing Agreement (available on request at hello@takaraworks.com).

4. AI-generated output

The Service uses artificial intelligence to extract data, run validations, and generate draft analyses and reports ("Output"). You acknowledge that:

  • Output is generated automatically and may contain errors, omissions, or inaccuracies, including in extracted figures and generated text;
  • Output is a draft for professional review — it is not financial, legal, engineering, or other professional advice, and it does not replace the professional judgment of a qualified construction-monitoring professional;
  • The Customer and its users are responsible for reviewing and verifying Output before relying on it or delivering it to any third party. Reports issued to a Customer's clients are the Customer's reports, not TakaraWorks'.

As between the parties, the Customer owns Output derived from its Customer Content.

5. Acceptable use

You will not, and will not permit anyone to:

  • Use the Service in violation of law or these Terms, or upload content you have no right to use;
  • Probe, breach, or circumvent the Service's security or access controls, or access another organization's data;
  • Interfere with the Service's operation, or impose unreasonable load outside normal product use;
  • Reverse engineer, copy, resell, or provide third-party access to the Service except as authorized in writing;
  • Use the Service to develop a competing product, or use automated scraping of the Service;
  • Upload malicious code or use the Service to distribute it.

We may suspend access that we reasonably believe threatens the security, integrity, or operation of the Service or other customers, and will restore it once the threat is resolved.

6. Fees

Fees for the Service are set out in a separate written arrangement (such as an order form or invoice terms) between TakaraWorks and the Customer. The Service does not process payments.

7. Our intellectual property

TakaraWorks owns the Service, including its software, models' orchestration, designs, and documentation. We grant the Customer and its authorized users a limited, non-exclusive, non-transferable right to use the Service during the applicable term. If you send us feedback or suggestions, we may use them without restriction or obligation.

8. Confidentiality

Each party may receive non-public information from the other in connection with the Service ("Confidential Information" — for the Customer this includes Customer Content; for TakaraWorks it includes non-public product information). The receiving party will use Confidential Information only in connection with the Service, protect it with at least reasonable care, and not disclose it to third parties except to service providers bound by confidentiality obligations, or as required by law (with notice where lawful).

9. Term, suspension, and termination

These Terms apply while you use the Service. Either TakaraWorks or the Customer may terminate as set out in the applicable written arrangement, or, if none, on 30 days' written notice. We may terminate or suspend a user account immediately for material breach of these Terms.

Upon termination of a Customer relationship, we will, at the Customer's request made within 30 days, provide export of Customer Content in a reasonable format, and will thereafter delete Customer Content within a reasonable period, except where retention is required by law.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, TAKARAWORKS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT OUTPUT WILL BE ACCURATE, COMPLETE, OR ERROR-FREE. NO ADVICE OR INFORMATION OBTAINED FROM THE SERVICE CREATES ANY WARRANTY NOT EXPRESSLY STATED HERE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) EACH PARTY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY THE CUSTOMER FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY (OR US $1,000 IF NO FEES HAVE BEEN PAID). THESE LIMITS DO NOT APPLY TO A PARTY'S BREACH OF SECTION 8 (CONFIDENTIALITY), THE CUSTOMER'S PAYMENT OBLIGATIONS, OR EITHER PARTY'S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.

12. Indemnification

The Customer will defend and indemnify TakaraWorks against third-party claims arising from Customer Content or from use of the Service in violation of these Terms or law, and will pay resulting damages finally awarded (or agreed in settlement), provided we give prompt notice and reasonable cooperation.

13. General

  • Governing law and venue. These Terms are governed by the laws of the State of California, without regard to conflict-of-laws rules. Disputes will be resolved exclusively in the state or federal courts located in Los Angeles County, California, and the parties consent to their jurisdiction.
  • Changes to the Terms. We may update these Terms as the Service evolves. For material changes we will give notice through the Service or by email at least 14 days before they take effect; continued use after the effective date constitutes acceptance.
  • Assignment. Neither party may assign these Terms without the other's consent, except to a successor in a merger, acquisition, or sale of substantially all assets.
  • Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control.
  • Entire agreement; severability; waiver. These Terms (with the Privacy Policy and any signed agreement between TakaraWorks and the Customer) are the entire agreement regarding the Service. If any provision is unenforceable, the remainder stays in effect. Failure to enforce a provision is not a waiver.
  • Notices. Legal notices to TakaraWorks go to the address below or hello@takaraworks.com; notices to you may be sent to your account email.

Contact

TakaraWorks LLC 2450 Colorado Ave, Suite 100E Santa Monica, CA 90404 hello@takaraworks.com